In January 2021, at the height of the Covid-19 epidemic, Razer launched a top model called Project Hazel, which has filters to keep out 95 percent of airborne particles and has Chroma RGB lighting. He announced a high-level mask. Razer started selling these masks under the name Zephyr in October 2021, at prices starting from $ 99.99, and it was said that the filters in the mask were N95 certified. On the other hand, it turned out that this was not true.
Finally, the US Federal Trade Commission (FTC) stated that, as a result of the agreement it made with Razer, it had to refund a total of over 1.1 million dollars to people who purchased the Zephyr mask. announced.
The following was stated in the press release: “According to the FTC, although Razer introduced the Zephyr masks as N95 class, it never submitted them to the FDA or He did not send it to the National Institute for Occupational Safety and Health (NIOSH) for testing, and the masks were never certified as N95. The complaint alleges that Razer only stopped the fake ads after negative media coverage and consumer outrage over misleading claims.â€
This amount includes refunds to Razer’s customers as well as a $100,000 fine to pay to the FTC. The decision also states that Razer has denied any health benefits from its products and services “unless it has competent and reliable scientific evidence to support the claims.” It also prohibits him from stating it. The FTC order also prohibits Razer from using any marketing or advertising of its products that indicates a connection to “any government agency,” as well as a violation of any such agency. Razer also prohibits the use of any logos or trademarks belonging to government agencies that could indicate endorsement of its product.
It should also be noted that the FTC’s proposed solution must be approved by a US judge. Additionally, it is unclear when Razer will issue these refunds.
